Firstly, spent a frantic day getting the ball rolling on our fire restoration journey.
John C. Robison is amazing!! He was able to get people to call me, check out the house and get things started for me and the kids, even though I haven't seen him for 35 years, and he lives 1000 miles away!! Thank you John from all of us!
-- Krisellen Lang, Homeowner in Sheridan, IL
I call them [The CSI Group] my Guardian Angels and would recommend them to anyone! Their estimate was thorough, detailed, professional, and most important, highly persuasive to the insurance adjuster.
-- Donna Coffey, Homeowner in Lake Arrowhead, GA
John brings the personal touch to all his customers. He treats each project as if
he were working on his own house.
Everything done on the project is treated with professional attention to detail.John is a man who stands behind his pricing and his work.
--Fred Baruchman, President at FBA - Fred Baruchman & Assoc.
I would like to recommend John and The CSI Group and tell you how vital he and The CSI Group were in assisting my company during Hurricane Ike. I was given four (4) schools in one Greater Houston district and another very large K thru 12 school in another Greater Houston district. I (Servpro) was not only responsible for the drying, but also the management of the build back. John came in with his people and prepared the entire estimate for me (Servpro) and negotiated with the school district wherein we received an initial $1M payment within the first thirty (30) days and we were paid on the project within 90 days. Another of the important factors and experience John and The CSI Group provided my company was his negotiation skills with the district who wanted to write off approx $300K+ of my invoice due to the fact that the Schools Hired Consultant, (who was a competitor / national service provider) advised the school to reduce our billing without just validation. John scheduled a meeting with the Schools Consultant settled this claim within a fifteen (15) minute meeting. We received our monies due to John's assistance. I can assure you if I ever get in that situation again I will call John and The CSI Group!
--Jackie Hall, President at Servpro of Lake Arlington
Rescued, again! I have had John help me out with a big project and a small issue and both times he has come out within a half hour of me calling and taken care of both in record time! I so appreciate knowing that when I need work done in my house due to a catastrophe or even a small project that I can call John and he will get it done!”
--Ellen Hopper, Homeowner in Woodstock, GA
We used The CSI Group to assist us in evaluating several complex Hurricane Ike losses in the Houston area. The work provided by CSI was accurate and helpful in concluding these losses.
--Charles Moseley, National General Adjuster at Engle Martin & Associates
Great results during Hurricane Katrina and a fire loss on South Padre Island.
--Patrick Mikel - General Adjuster
Thank you for all of the work you've done....your attention to detail and work ethic are refreshing!
--Phil Nickerson, Homeowner in Milton GA
Thanks for your excellent work on this case! Will keep you up to date of status.
--Jesse Buttery, Attorney, Hodge and & James, Harlingen Texas